Skip to content

Zendesk + Zoho Connect

Zendesk + Zoho Connect

Zendesk + Zoho Connect integrations

Add new Zendesk tickets to Zoho Connect as tasks

Customer service takes precedence, always. With the Zendesk-Zoho Connect integration, keep your customers happy and your tickets closed. Every time customers raise tickets, tasks are added in your Zoho Connect group.

When this happens...
New Ticket in ViewTriggers when a new ticket is added to a view.
TriggerPolling
automatically do this!
Create Task in BoardAdds a new task in a specific board.
ActionWrite

Start free with email

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Zendesk and Zoho Connect

Discover other triggers and actions you can use with Zendesk and Zoho Connect

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
- Network
  Required
- Group
Trigger
Instant
Try It
- Network
  Required
- Group
Trigger
Instant
Try It
- Network
  Required
- Group
  Required
Trigger
Instant
Try It
- Network
  Required
- Board
Trigger
Instant
Try It
- Network
  Required
- Board
Trigger
Instant
Try It
- Network
  Required
- Group
  Required
- Event Title
  Required
- Start Date & Time
  Required
- Is All Day Event
- End Date & Time
- Location
- Description
- Display Image
- Display Name
Action
Write
- Network
  Required
- Group
  Required
- Email Address
  Required
Action
Write
- Network
  Required
- Event Title
  Required
- Is All Day Event
- Start Date & Time
  Required
- End Date & Time
- Invite Group
- Invite Users
- Location
- Description
- Display Image
- Display Name
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
- Network
  Required
- Group
Trigger
Instant
Try It
- Network
  Required
- Group
Trigger
Instant
Try It
- Network
  Required
- Board
  Required
Trigger
Instant
Try It
- Network
  Required
Trigger
Instant
Try It
- Network
  Required
- Board
Trigger
Instant
Try It
- Network
  Required
- Board
  Required
- Section
- Task Title
  Required
- Description
- Assignees
- Start Date
- Due Date
- Priority
- Display Image
- Display Name
Action
Write
- Network
  Required
- Group
  Required
- Content
  Required
- Link Url
- Link Title
- Link Description
- Display Image
- Display Name
Action
Write
- Network
  Required
- Email Address
  Required
- Member Type
- Groups
Action
Write
- Network
  Required
- Task Title
  Required
- Description
- Assignees
- Start Date
- Due Date
- Priority
- Display Image
- Display Name
Action
Write

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Similar apps

Help Scout

Customer Support

Freshdesk

Customer Support

HappyFox

Customer Support

About Zoho Connect

From ideas to execution, Zoho Connect is your organization's private social network that redefines the way your employees and teams share information and collaborate with each other.

Related categories

Related Zap Templates

Add new Zoho Connect mentions to Zendesk as tickets

Related Zap Templates

Add new Zoho Connect mentions to Zendesk as tickets